Dog A La Mode Ltd takes the privacy of its clients extremely seriously and complies to all aspects of the European Union’s General Data Protection Regulation (GDPR) 2018.

Once we have received your Personal Data, we use strict procedures and security features to try to prevent unauthorised access.

We only hold Personal Data when it is provided by the individual concerned.

We never sell, rent, or share your details without your consent. The data that we hold only includes personal information that you have voluntarily provided; such as a contact method like your phone number or email.

By visiting our website, using our services and corresponding via any means (voice, email, text, written), you agree to your personal information being collected and used in the manner set out in this Privacy Policy.

If you have any requests concerning your personal information or our policies and procedures, please contact us at: dogalamodehq@gmail.com.

Privacy and Security Policy

This Privacy Policy explains the privacy and the data protection practices in connection with Dog A La Mode Ltd.

What Personal Information is collected?

We collect Personal Data such as:

• Name
• Email address
• Telephone number

This is taken from the information you voluntarily submit via the website’s contact forms, correspondence, purchasing of products or phone calls

Cookies

This website utilises cookie files in order to monitor the browsing preferences of users. If you allow the use of cookies, some or all of the following personal information might be stored by us for third party use:

1. A user’s personal name
2. Contact information including email address
3. Some information relating to demographics which may include postcode and product preferences
4. Other data relevant to our offers

How we use your Information

We will use your information and personal data in a number of ways:

• Help deal with your enquiry or request
• Provide information and keep you informed about the services and products we offer
• Seek ideas and feedback, via research, surveys or feedback forms
• Analyse and improve our work and services
• Aid fraud prevention
• Provide it to a professional body if required by law
• Notify you about changes to any of our policies

Third Parties

We never sell, rent or share your details. The only time your information may be shared with other organisations are:

• When you have given your permission
• When we are obliged to do so by law
• When analytics and search engine providers use the information you provide to assist us in the improvement and optimisation of our website.

Your Rights

You have the following rights:

• Right to have access to the data we hold
• Right to correct the data we hold
• Right to be forgotten
• Right to cease procession
• Right to portability of your data
• Right to object

Please note, if you ask us not to contact you we will retain your details on our suppression list to ensure we do not accidentally contact you in the future.

To exercise any of the rights  please write to us at: dogalamodehq@gmail.com

Data Storage and Security

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Online Security

No transmission via the internet is wholly secure. Any information you choose to send to us is carried out at your own risk. We urge you to safeguard your data by protecting your computer with anti-virus software and ensuring your data is being transmitted securely.

Financial Details

We do not retain credit card or banking details on our web servers. Instead, we transfer them to a secure banking database for the purpose of collecting and recording payments. We also encrypt payment pages using SSL (Secure Sockets Layer).

Links to External Websites

Our website may contain information linked to or provided by other organisations. They are outside of our control and not covered by this Privacy & Security Policy. These sites may have a privacy notice which differs from our own. We do not accept any responsibility or liability for such privacy policies .

Changes to this Privacy Policy

Dog A La Mode Ltd reserves the right to modify its website and this Privacy & Security Policy at any time.

Dog A La Mode’s Privacy & Security policy was last updated on November 2021.

Below is further information about our policies:

• Terms and Conditions
• Delivery and Shipping Policy
• Returns and Refund Policy